Community Standards

These Community Standards govern conduct on the OnFrontiers Platform. They are incorporated by reference into the OnFrontiers Expert Participation Agreement (which binds Experts) and the OnFrontiers Terms of Service (which binds Customers and their Authorized Users and Guests). Capitalized terms used but not defined here have the meanings given in the OnFrontiers Global Definition Schedule. To ensure a consulting environment that prioritizes trust, confidentiality, and security, users of the Platform agree to adhere to the following Community Standards. Violations may result in consequences under the applicable agreement, including suspension or removal from the Platform and the withholding or recovery of payment, as set out in the Expert Participation Agreement and the Terms of Service.

1. Experts

1.1 Representation of Expert Credentials.

Expert will never disseminate false or misleading information about themself, or inaccurately represent their experience, education, employment history or knowledge to OnFrontiers or any Client. Expert will promptly update OnFrontiers and Client of any material change in information provided by Expert regarding Expert’s credentials.

1.2 Professionalism and Timeliness.

(a) Experts are expected to perform all Expert Work in a professional, timely, and diligent manner consistent with international industry best practices.

(b) Experts are asked to accept or decline invitations to perform Expert Work within 24 hours of issuance.

(c) Experts are expected to schedule accepted Expert Work with the Client within 5 business days of the invitation.

1.3 Confidentiality and Non-Public Information.

Expert will not improperly disclose any information that is confidential or non-public.

1.4 Conflicts of Interest.

(a) In accepting and performing Expert Work, Expert will comply with all applicable law and professional standards related to conflicts of interest.

(b) Expert agrees not to perform Expert Work:

• where the subject matter may affect the financial interests of Expert, Expert’s spouse or children, or a person with whom Expert is seeking or has an arrangement for future employment;

• where the subject matter involves a company for which Expert is a current director, trustee, officer, board member or employee, or for which Expert holds a similar position;

• for a Client that is a direct competitor of a company for which Expert is a current director, trustee, officer, board member or employee, or for which Expert holds a similar position;

• for a Client that Expert knows to be acting on behalf of a company for which Expert is a current director, trustee, officer, board member or employee, or for which Expert holds a similar position; or

• of any kind while Expert’s current employer is the subject of a tender offer.

(c) Even where there may be no actual conflict of interest, Experts agree not to perform Expert Work where:

• the Expert Work involves facts or circumstances due to which Expert’s impartiality might be called into question; or

• there is a reasonable likelihood of an appearance of conflict of interest.

1.5 Contractual Barriers to Expert Work.

Expert will not provide a Client with information where to do so would result in a violation of Expert’s contractual obligations to a third party, such as confidentiality and non-disclosure obligations, or non-competition obligations.

1.6 Compliance with the Law.

Expert will not provide a Client with information, or engage in behavior in relation to Expert Work, where to do so will result in a violation of law, including but not limited to the Trade Secret Act (18 USC 1905), the Foreign Corrupt Practices Act of 1977 (15 U.S.C. §§ 78dd-1, et seq.), the Procurement Integrity Act (41 USC 423), the National Defense Authorization Act for Fiscal Year 2008 (Public Law 110-181, Sec 847), and 18 U.S. Code 1095 (Disclosure of Confidential Information), as each may be amended or superseded from time to time.

1.7 Gifts.

Expert will not solicit or accept gifts from or on behalf of a Client.

1.8 Procurement Information.

Expert will not knowingly obtain or disclose: (a) contractor bid or proposal information; or (b) source selection information (i.e., information not previously available to the public that is prepared for use by a government agency in evaluating a bid or proposal) before the award of a government contract, other than as permitted by law.

1.9 Restrictions on Government Employees and Post-Government Employment.

(a) Where Expert is a current or former government employee or contractor, Expert will not offer or provide Expert Work where to do so would violate any applicable statutory or contractual restrictions on employment to which Expert may be subject, including without limitation restrictions on the type of work that Expert may perform, and within what time period.

(b) Expert will at all times comply with the notice requirements relevant to current and post-government employment contained in Expert’s Expert Participation Agreement with OnFrontiers.

1.10 Security Clearance.

Expert will at all times comply with the restrictions of any applicable security clearances to which Expert may be subject.

1.11 Unpermitted Subject Matter.

(a) Expert will not provide investment, accounting, legal or medical advice to a Client, regardless of Expert’s professional designations or licensing.

(b) Expert will not provide a Client with information which constitutes patient information or non-public information related to clinical trials.

(c) If Expert is or was formerly an auditor, Expert will not provide a Client with information regarding a business, organization or individual that Expert or Expert’s business audited within three (3) years of the date of the relevant Expert Work for the Client.

1.12 Compliance Concerns.

Expert will raise any compliance concerns as soon as they occur by emailing compliance@onfrontiers.com.

1.13 Named Individuals.

Expert Work may identify individuals in their official or business capacity, such as the name, role, and organization of agency, program, or company personnel. An evaluative statement about such an individual must either be based on public record, or be made by role and organization without naming the individual. Experts will not make statements about identified individuals that concern private matters unrelated to their official or business capacity.

2. Clients

2.1 Professionalism; Timeliness of Expert Work.

(a) Clients shall conduct all interactions with Experts in a professional manner consistent with international industry best practices.

(b) Clients will request an Expert with the intent of doing Expert Work with a suitable candidate or candidates within at most one week of a match.

2.2 Confidentiality and Non-Public Information.

Client will refrain from asking Experts to impermissibly disclose information which is likely to be confidential to Expert’s current employer or third parties, subject to security clearance, or otherwise non-public.

2.3 Conflicts of Interest.

Client will identify all known conflict information upon Expert request to facilitate the screening out of non-compliant providers.

2.4 Compliance with the Law.

Client will not request or accept information from an Expert, or engage in behavior in relation to Expert Work, where to do so will result in a violation of law, including but not limited to the Trade Secret Act (18 USC 1905), the Foreign Corrupt Practices Act of 1977 (15 U.S.C. §§ 78dd-1, et seq.), the Procurement Integrity Act (41 USC 423), the National Defense Authorization Act for Fiscal Year 2008 (Public Law 110-181, Sec 847), and 18 U.S. Code 1095 (Disclosure of Confidential Information), as each may be amended or superseded from time to time.

2.5 Gifts.

Client will not directly or indirectly make or offer gifts to an Expert.

2.6 Use of Recordings, Transcriptions, and Work Product.

The Customer’s rights to use recordings, transcriptions, and Work Product are set out in the Terms of Service and, for Video Consultations and Written Responses, in the Content Election made when the Expert Work was ordered. For Scoped Engagements, Work Product belongs to the Customer as provided in the Expert-Customer Agreement. Client will use recordings, transcriptions, and Work Product only within those rights, and will not publish or share them beyond what those rights permit.

2.7 Sharing of User Credentials and Invitations.

(a) Customer will permit each User License to be used by a single Authorized User. Sharing of platform credentials (“seat sharing”) is not permitted.

(b) Client will share invitation links and dial-in details for Expert Work only within Client’s own organization. If a Customer wishes a person who is not an Authorized User to participate in particular Expert Work, that person must be invited as a Guest in accordance with the Terms of Service (with the Customer responsible for the Guest), or be covered by a separate agreement with OnFrontiers. Client will announce all parties to the Expert at the start of the Expert Work.

2.8 Platform for Professional Use Only.

The Platform may be used only to conduct searches and receive Expert Work relevant to Client’s own professional activities, and shall not be used in connection with the work of departments or teams in which Client is not a direct participant or for Client’s personal purposes.

2.9 Compliance Concerns.

(a) If Client believes that Client may have received confidential information of another party, Client will immediately notify OnFrontiers by emailing compliance@onfrontiers.com.

(b) Client will raise any compliance concerns as soon as they occur by emailing compliance@onfrontiers.com.