Community Standards
Last Updated:
June 25, 2026
These Community Standards governconduct on the OnFrontiers Platform. They are incorporated by reference intothe OnFrontiers Expert Participation Agreement (which binds Experts) and theOnFrontiers Terms of Service (which binds Customers and their Authorized Usersand Guests). Capitalized terms used but not defined here have the meaningsgiven in the OnFrontiers Global Definition Schedule. To ensure a consultingenvironment that prioritizes trust, confidentiality, and security, users of thePlatform agree to adhere to the following Community Standards. Violations mayresult in consequences under the applicable agreement, including suspension orremoval from the Platform and the withholding or recovery of payment, as setout in the Expert Participation Agreement and the Terms of Service.
1. Experts
1.1 Representation of Expert Credentials.
Expert will never disseminatefalse or misleading information about themself, or inaccurately represent theirexperience, education, employment history or knowledge to OnFrontiers or anyClient. Expert will promptly update OnFrontiers and Client of any materialchange in information provided by Expert regarding Expert’s credentials.
1.2 Professionalism and Timeliness.
(a) Experts shall perform all Expert Work in aprofessional, timely, and diligent manner consistent with internationalindustry best practices.
(b) Invitations to perform Expert Work must be accepted ordeclined within 24 hours of issuance.
(c) Accepted Expert Work shall be scheduled within 5business days of the invitation and/or may be scheduled by OnFrontiers.
1.3 Confidentiality and Non-Public Information.
Expert will not improperlydisclose any information that is confidential or non-public.
1.4 Conflicts of Interest.
(a) In accepting and performing Expert Work, Expert willcomply with all applicable law and professional standards related to conflictsof interest.
(b) Expert agrees not to perform Expert Work:
• where the subject matter may affect the financialinterests of Expert, Expert’s spouse or children, or a person with whom Expertis seeking or has an arrangement for future employment;
• where the subject matter involves a company for whichExpert is a current director, trustee, officer, board member or employee, orfor which Expert holds a similar position;
• for a Client that is a direct competitor of a companyfor which Expert is a current director, trustee, officer, board member oremployee, or for which Expert holds a similar position;
• for a Client that Expert knows to be acting on behalfof a company for which Expert is a current director, trustee, officer, boardmember or employee, or for which Expert holds a similar position; or
• of any kind while Expert’s current employer is thesubject of a tender offer.
(c) Even where there may be no actual conflict of interest,Experts agree not to perform Expert Work where:
• the Expert Work involves facts or circumstances due towhich Expert’s impartiality might be called into question; or
• there is a reasonable likelihood of an appearance ofconflict of interest.
1.5 Contractual Barriers to Expert Work.
Expert will not provide a Clientwith information where to do so would result in a violation of Expert’scontractual obligations to a third party, such as confidentiality andnon-disclosure obligations, or non-competition obligations.
1.6 Compliance with the Law.
Expert will not provide a Clientwith information, or engage in behavior in relation to Expert Work, where to doso will result in a violation of law, including but not limited to the TradeSecret Act (18 USC 1905), the Foreign Corrupt Practices Act of 1977 (15 U.S.C.§§ 78dd-1, et seq.), the Procurement Integrity Act (41 USC 423), the NationalDefense Authorization Act for Fiscal Year 2008 (Public Law 110-181, Sec 847),and 18 U.S. Code 1095 (Disclosure of Confidential Information), as each may beamended or superseded from time to time.
1.7 Gifts.
Expert will not solicit oraccept gifts from or on behalf of a Client.
1.8 Procurement Information.
Expert will not knowingly obtainor disclose: (a) contractor bid or proposal information; or (b) sourceselection information (i.e., information not previously available to the publicthat is prepared for use by a government agency in evaluating a bid orproposal) before the award of a government contract, other than as permitted bylaw.
1.9 Restrictions on Government Employees andPost-Government Employment.
(a) Where Expert is a current or former government employeeor contractor, Expert will not offer or provide Expert Work where to do sowould violate any applicable statutory or contractual restrictions onemployment to which Expert may be subject, including without limitationrestrictions on the type of work that Expert may perform, and within what timeperiod.
(b) Expert will at all times comply with the noticerequirements relevant to current and post-government employment contained inExpert’s Expert Participation Agreement with OnFrontiers.
1.10 Security Clearance.
Expert will at all times complywith the restrictions of any applicable security clearances to which Expert maybe subject.
1.11 Unpermitted Subject Matter.
(a) Expert will not provide investment, accounting, legalor medical advice to a Client, regardless of Expert’s professional designationsor licensing.
(b) Expert will not provide a Client with information whichconstitutes patient information or non-public information related to clinicaltrials.
(c) If Expert is or was formerly an auditor, Expert willnot provide a Client with information regarding a business, organization orindividual that Expert or Expert’s business audited within three (3) years ofthe date of the relevant Expert Work for the Client.
1.12 Compliance Concerns.
Expert will raise any complianceconcerns as soon as they occur by emailing compliance@onfrontiers.com.
2. Clients
2.1 Professionalism; Timeliness of Expert Work.
(a) Clients shall conduct all interactions with Experts ina professional manner consistent with international industry best practices.
(b) Clients will request an Expert with the intent of doingExpert Work with a suitable candidate or candidates within at most one week ofa match.
2.2 Confidentiality and Non-Public Information.
Client will refrain from askingExperts to impermissibly disclose information which is likely to beconfidential to Expert’s current employer or third parties, subject to securityclearance, or otherwise non-public.
2.3 Conflicts of Interest.
Client will identify all knownconflict information upon Expert request to facilitate the screening out ofnon-compliant providers.
2.4 Compliance with the Law.
Client will not request oraccept information from an Expert, or engage in behavior in relation to ExpertWork, where to do so will result in a violation of law, including but notlimited to the Trade Secret Act (18 USC 1905), the Foreign Corrupt PracticesAct of 1977 (15 U.S.C. §§ 78dd-1, et seq.), the Procurement Integrity Act (41USC 423), the National Defense Authorization Act for Fiscal Year 2008 (PublicLaw 110-181, Sec 847), and 18 U.S. Code 1095 (Disclosure of ConfidentialInformation), as each may be amended or superseded from time to time.
2.5 Gifts.
Client will not directly orindirectly make or offer gifts to an Expert.
2.6 Use of Recordings, Transcriptions, and Work Product.
Audio recordings andtranscriptions of Expert Work, and written Work Product, are available forClient’s internal use only and may not be published or shared outside ofClient’s organization without the Expert’s express written consent.
2.7 Sharing of User Credentials and Invitations.
(a) Client will permit each User License to be used by asingle Authorized User. Sharing of platform credentials (“seat sharing”) is notpermitted.
(b) Client will share invitation links and dial-in detailsfor Expert Work only within Client’s own organization. If a Customer wishes aperson who is not an Authorized User to participate in particular Expert Work,that person must be invited as a Guest in accordance with the Terms of Service(with the Customer responsible for the Guest), or be covered by a separateagreement with OnFrontiers. Client will announce all parties to the Expert atthe start of the Expert Work.
2.8 Platform for Professional Use Only.
The Platform may be used only toconduct searches and receive Expert Work relevant to Client’s own professionalactivities, and shall not be used in connection with the work of departments orteams in which Client is not a direct participant or for Client’s personalpurposes.
2.9 Compliance Concerns.
(a) If Client believes that Client may have receivedconfidential information of another party, Client will immediately notifyOnFrontiers by emailing compliance@onfrontiers.com.
(b) Client will raise any compliance concerns as soon asthey occur by emailing compliance@onfrontiers.com.